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★★★★★

“overjoyed holiday insurance”

Written on: 27/06/2016 by Chasep425 (1 review written)

My partner and myself were having a short little break in York. Due to sciatica we had to cancel a trip to Cuba heartbreaking! To cut a long story short we were with a Cheaper insurance which we had a very dissapointing response! when we tried to claim on this particular insurance they were very quick to wriggle out of paying (i was diagnosed with sciatica in the march but i wasn't insured until the may, even though we cancelled the holiday after we paid the insurance ) I Phoned my ultimate reward Halifax bank card when a plesant guy answered, he took my details and within a couple of days he had sent me a claims pack! the claim pack was a very straight forward easy to understand set of forms to fill in. When we sent off the forms to AXA they texted me as soon as they recieved it and they was with me texting throughout the claim. When we learned the claim was successful we got a text saying we were going to recieve the settlement figure through the post! we were overjoyed ! we received the full amount within 2 weeks of sending the claim form back to AXA. We were plesentely supprised how quick and profesional this was.

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