written by charlieandlyn on 20/06/2016
Nothing but problems, told me one price on phone charged more on bill- took 3 months to get a usable service they insisted that I had engineers to check line, sent one for phone then one for broadband then billed me for £250 for cost of engineers visits. Open reach said problem was true telecom equipment, they say no. Worst decision i ever made was to change, True Telecoms - nothing true about them, have reported to Offcom and will probably end up with Ombudsmen to hopefully get out out of contract.