written by McFudgee on 02/06/2016
I have been using this company on and off for years now but the last transaction has made me run a mile. Spent over £50 on dog food, waited over 3 weeks for delivery and it never arrived. After spending ages trying to get through to them on the phone (it's virtually impossible - they never answer the phone) I was consistently told until they got the dog food back they could not refund me. That's after waiting now for a month. I have now opened a case with Paypal to get my money back because Seapets don't seem to be in any rush to give me it back. I'd steer clear of this company.