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★★☆☆☆

“Grumpiest organisation going ..”

written by 215Houston on 01/06/2016

The call handlers are so bad tempered.

They used to be so nice..what happened?

The straw which broke the camels back..

'There's a wrong amount on my account..can you mark it until it's sorted out?'

Answer - No.


Ridiculously the wrong amount was from Waitrose - who apologised and later sent me £10.

But I'd cancelled by phone and sent an email - and Waitrise had replied with a case number.

Apparently this wasn't good enough for Partnership staff.

After a series of grumps and unhelpfulls I'm gone.

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