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“HOME PROTECT - AXA HOME INSURANCE POLICY - CLAIM DECLINED”
written by InsureMePlease on 01/06/2016
In good faith we proceeded to make a claim through our Home Protect Insurance Broker/AXA Home Insurance Policy to find that our claim was eventually declined as we had not been covered under two obscure clauses in the policy hidden deeply within the small print of some 52 pages of policy, namely that we were not covered for the use of a mechanical digger in our back garden. Had we known this and had this been explained to us at the outset we would obviously not have purchased the policy. We would now be wary of both these companies and are seeking redress through the FCA and Ombudsman's departments.
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