Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Poor all round service”

Written on: 27/05/2016 by 42McNeil (1 review written)

I bought a rather expensive carpet cleaner from JD Williams, the expected delivery date they set was way off, we went holiday for a week, when we got home the box was sitting on the neighbours driveway in full view soaked due to all the rain! I phoned them they told me " I had signed for it" bit tricky having been in Spain for a week! Further investigation concluded a dodgy courier!

They collected the old one and sent a replacement I had to wait two weeks for my account to be credited as the returned washer was lost in transit!

They then sent me a letter stating any further returns wouldn't be credited.

When I formally complained I got a very typical we can't be bothered response.

Really crappy service avoid if possible!

Was this review helpful? 0 0