Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
4012065

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“renewed my insurance without instruction”

written by Justdavew32 on 26/05/2016

I received an email from dial direct on 5th May 2016 at 21:20 stating thank you for renewing your insurance. I tried phoning them but unfortunately they had closed. I phoned the next day to say that I had not instructed them to renew my insurance. That said that they had emailed me previously. Unfortunatly I do not check my emails every day and receive lots of relive the emails from companies trying to sell stuff I missed it. I explained that I had already renewed my insurance with another company. The operator said that they would cancel my insurance under duel insurance and that I did not need it. I was happy with this but have found that they have taken the money from my account anyway.

I have contacted my card company to rectify this problem.
Totally disgusted that they did not do what they said they would do.

Was this review helpful? 0 0