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“I bought the O2 X2 2 months ago, and thought the phone...”

Written on: 20/01/2005 by antonywilson (2 reviews written)

Good Points
Face morph
Outer display
Nice shape

Bad Points
Doesn't let me access phone book after turning phone off
Wont let me attach images to MMS's(same for ringtones unless they have a "_1" on the end)
Turns itself off
Turns itself off with a flat battery when still on 3 bars
Major software problems
Really slow
Games hardly ever work

General Comments
I bought the O2 X2 2 months ago, and thought the phone was great-good design, I liked the flashing light and outer display. Had decent ringtones, I could download wallpapers. However, Immediately I noticed problems. I was unable to send pictures via MMs. contacted O2 they told me to ring cust. services, however I was not willing to pay 50p/min to be told there was nothing they could do. They then told me there was no way of forwarding my query to their technical team. Then a few weeks later, due to the ever so poor battery life, my phone went dead. I charged it up, and after this was unable to access my contacts as "waiting" was displayed forever. After a few days this returned to normal, but I have to make sure I keep my phone turned on, otherwise it won't work for a few days. I think the O2 X range phones need to be taken off the market before they send O2 bankrupt just like BT Cellnet went. They really need to work on their software problems-after looking on internet have seen many other people are experiencing the same problems, and many problems were also experienced with the X1. Have emailed O2 but they seem reluctant to answer any direct complaint towards them.

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