written by alastairkennedy on 19/05/2016
After two months with TenTel (and I use the term 'with' very loosely), I have made payment, have received no service, and have been refused refund. I find their lack of meaningful communication frustrating, their refusal to answer simple questions infuriating, and their recently cited bureaucratic tiers of escalation to be pointless when no effort is made to seek resolution. I cannot recommend TenTel, and would encourage you to seek alternative internet provider if this option is available. I cannot speak for their internet performance and speed of connection, which for all I know, may be world beating.