written by Trish303 on 14/05/2016
I shop at the Bluewater store and have always found the staff friendly and helpful. The shoes and boots are great quality. My boots have been worn and worn and still look good. Today I took back some shoes which I had bought sometime ago (but hardly worn) because the leather was lifting away. I was listened to politely and the shoes examined. I was offered an exchange. Great service. I remain a loyal customer!