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★☆☆☆☆

“Absolutely Useless”

written by 358Sutherland on 10/05/2016

The service provided by this delivery firm is useless. They left a card in my door to say I was out when they wanted to deliver. I rang the phone number on the card to arrange delivery as requested, but they never answer the phone (4 separate 10 minute phone calls on 4 separate days). The card also left an email address to arrange delivery, but all my emails bounced back on 3 separate days. The tracking website is hopeless and gives no real information. They have both my landline and mobile numbers but they have never rung me apart from 10 minutes after the card was delivered - when I was still out. B&Q, where I had ordered the items, couldn't even get the company to answer on a different phone number.

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