written by 137Newton on 09/05/2016
Booked and Paid for well in advance for a drop off and pick up service for myself, my two Daughters, Son -in-Law and 9 year old granddaughter and one year old baby, first family holiday. Drop off no problem was a relief as it was very early and I was nervous he would not show, but it came good!!! until we got back...8.30pm tired but ok...cold oh yes...looked everywhere could not find him, phoned company, it had been cancelled, no one knew why!! or by whom...nearly 3 hours later after some very irate phone calls 2 taxis turned up...they did not have a big enough one to use...and off we went. Now the good bit, they charged me for the trip AND for the cancellation fee, WHICH I KNEW NOTHING ABOUT!!! will NEVER use this company again. Don't risk spoiling your holiday by ending up in a cold airport late at night with small children, book a reliable company.