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★☆☆☆☆

“BEWARE!”

written by DrShawn on 07/05/2016

BEWARE!
I signed up for their 14 day trial program and canceled my subscription after one week. Then I get charged $40 the next week. I went on a live chat with one of their reps. He explained to me that my account wasn’t canceled and I was charged a monthly rate for their “premium service”. I told him I had canceled my account and he said if I would provide my cancellation confirmation email then he would see what he could do. I, of course, don’t have one because they never sent one. So then he tells me no refunds
So now I ask their rep to cancel my account, he keeps trying to sell me onto this product again! It took 8 times of me demanding that he cancel my account before he actually did it and sent me the coveted Cancellation confirmation email.
I then asked for his managers’ name and number, he refused and ended the chat abruptly.
This is NOT A REPUTABLE COMPANY! DO NOT USE THEIR SERVICE! BEWARE!

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