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“DO NOT BUY!”

written by GunnarSalazar on 03/05/2016

Terrible customer service! I bought an insurance (€220) via their site but didn't receive certificate. After two e-mails to the customers service I received an auto reply telling me that they're having technical issue and they suggest to buy the insurance again if i'm travelling in the next 72hrs and they will refund the €220 paid earlier. Ofcourse I wasn't travelling in the next 72 hours. After 72 hours I sent them 6 e-mails in total but till now they didn't provide any feedback and I havent receive my money back. I suggest you to run as fast as you can when you see that logo.

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