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“Complete Joke of a Company”

Written on: 01/05/2016 by Williamson165 (1 review written)

Purchased an item off eBay from this 'seller'. Item was not as described. So asked for a refund via the item not as described option on eBay.
Seller did not respond, so had to wait a week before I could escalate. Escalated the case and eBay provided details to return to.
Returned item, and seller received, but again refused to refund. Had to contact eBay to eventually get a refund. Finally got my refund a month after purchasing the item.
Left negative feedback, and their response was I did not follow the returns process and I should have opened a case, which I of course did do. Complete joke of a 'company'avoid at all costs, there are a lot better companies to use.

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