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“Repeatedly failed to transfer ISA”

written by rossng on 30/04/2016

Aldermore failed to transfer in my Cash ISA after multiple attempts. I was forced to wait weeks at a time, only to be informed that the transfers had failed for vaguely-specified reasons. After the third failure, they informed me that I had been slightly too slow to respond, and that I would have to open a new account at a much-reduced interest rate. To add insult to injury, the phone waiting queue to find this out was rather long. I would not consider banking with Aldermore in the future.

I took my business elsewhere.

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