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★☆☆☆☆

“Western Union takes money from cancer patient!”

Written on: 26/04/2016 by Booger88 (1 review written)

I've been trying to cancel a WU transaction since last January and get them to refund the $900.00 that I sent to a family in Mexico who's 17 year old son was having critical cancer surgery. (I am friends with relatives here in Texas). WU denied the Receiver access to the money because I only refered to the receiver by her first and last name (as I was instructed by her relatives). Apparently, some Mexicans use about four names which was the case in this incident. Irregardless, Western Union should honor my request to simply cancel the transaction and refund MY $900.00! At least I can then send it with relatives going by bus. Despite dozens of phone calls, e-mails, and letters (along with a ton of personal identification info) WU still refuses to refund my money and continues to stall and make demands that I furnish them with additional ridiculous information such as the Receiver's birth date, birth place, and other personal info even after I explained repeatedly that I don't personally know the Receiver or speak the language and how does this in any way have any bearing on canceling my transaction? I've used Western Union's "service" twice in my life and lost the money both times. I contacted a lawyer today and will be talking to a News Channel as well to expose this. It's my opinion that Western Union is nothing more than a band of criminals!

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