written by AugustusCochrane411 on 25/04/2016
After storm Katie -- the wind speed caused multiple damage to our property. When trying to claim, the insisted the wind speed was <32 mph. There were fallen trees nearby that were mature -- wind would need to be > 100 mph at least.
Their entire claims apparatus is designed to push back on any claim and find a reason not to pay. They are not a customer centric organisation and you are well advised to find another insurer or self insure. Just because you have insurance doesn't mean that you can use it... Think it though before wasting your money with these idiots.