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“More Than Horrendous! ”

Written on: 19/04/2016 by Ximena65 (1 review written)

I made an emergency claim on my house insurance following my teenage son leaving the bath running all afternoon! Literally every floor, ceiling wall and light has been effected. I was told someone would be out within two days to start the drying process... 3 weeks later they are coming!! What's the point! The loss adjustor came two weeks ago, she approved it and said she would pass it back to more than, I will hear back within 2 days! I have made endless phone calls and no one has a clue what's going - just keep getting told its being reviewed! My ceilings are hanging down, some of my kitchen units have dropped off, half the electrics in my kitchen aren't working! I have young, hearing impaired, children but I just have to wait! I have complained, emailed, written and shouted but still nothing is done. More Than employees are rude and incompetent. Never again!

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