written by Vaughnf112 on 07/04/2016
We ordered a bed, with a guaranteed next day delivery, We now have it ten days later. We were told they could not deliver it on the day requested, because only three boxes had been received, instead of four. When they finally delivered there were still only three boxes, and the delivery driver explained they were 'a bit behind'. He couldn't take it up to the bedroom because he was on his own. I would never order from this company again, or accept that their sales prices quoted are genuine. I think their customer service is appalling and I have spent well over an hour on the phone trying to just ascertain what the problem is.