written by deano1dinosaur on 06/04/2016
WARNING read the small print
I had the IQE simplicity 30 boiler installed in august 2013 all was good.
I had a 10 year warranty with it i thought i was sorted no more bills
how i was mistaken.
i had my boiler serviced for the first time in November 2015 still all worked fine.
The problem started last week beginning of April 2016 my boiler started to play up.
I phoned the help center phone number to get what i thought was support
WAS I IN FOR A SHOCK.
The help center informed me that i was not covered for parts or labor for my boiler due to not having my boiler serviced in the first 12 months.
I have now had to find my own plumber that could fix it it was
the temperature censor that has gone.
This is a WARNING for anyone that is thinking of installing an IQE boiler