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“worst ever experience with a company”

written by 211Graves on 30/03/2016

Having had buildings insurance with the Halifax for over 30 years we submitted a storm damage claim. This was the first ever claim and all I can say is the acted totally unprofessionally and unethically. Despite initially making three options of offers they then changed their mind and declined the claim. The people they use to send out to look at your property appear to be incompetent. I have never experienced such stress before dealing with a company I thought would behave professionally. I would advise anyone thinking of using them for any insurance to think again. Beware they are definitely not capable of providing any type of acceptable service

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