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★★☆☆☆

“Alright until you need them!”

Written on: 26/03/2016 by Choate163 (1 review written)

So as soon as I got my first car I shopped around and then found diamond to be the cheapest for my vehicle and age. To begin with diamond where great had no problems I stayed with them for 3 years but coming to the end of my 3rd year I had a claim put against me, I hadn't been in an accident....the claims department where dreadful I had to chase them up as I would go weeks and weeks without hearing anything. They sent an accessor out when there was no need. Later they advised that the party attempting to claim on my insurance want to take it to court. They advised me to just accept fault to save on costs. For them maybe! How about my insurance flying up two grand? Unless you need them to fight your case then they are OK but as soon as you have a claim against you or make a claim then you're buggered! I wish I had checked on reviews before renewing each year as I now have the stress that others have occurred in that they are more than willing to pull your pants down and not defend you but advise you admit fault when really the incident is nothing to do with you

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