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“RSA car insurance ”

written by unique0025 on 24/03/2016

In 2014 I had an accident and I notified my insurance company RSA. I told them that I wasn't at fault as I was driving along the road and the third party emerged from a parked position and smashed into my car. RSA were holding the third party at fault. Then 3 months later I received letters from the third party asking me to pay out £8000 I was shocked I told my insurance company RSA and they asked me to send them the letters so I did despite that 3 months later they paid out to the third party without me even knowing I was shocked I asked rsa your suppose to be supporting me not the third party they said it was a order from court and they had to pay I said that's not fair. The third party caused the accident and they are getting paid out so I said I'm going to court because your have not dealt with my claim fairly and efficiently. I am absolutely disgusted with RSA and the way they have dealt with my claim absolutely out of order. I am still waiting to hear from the court once I've received a date I will go to court and prove to them that I was telling the truth. I would never recommend RSA car insurance to anyone because when you need them they don't care about their customer