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“Worst car rental ever”

written by Samanthax62 on 23/03/2016

Never renting from them again. Book a car on Hotwire from Jfk location. The car I was given was very dirty and it smells a lot like cigarette couldn't drive this car with the window closed during winter time in New York City. Rented this car for 3 days had to return it the next day. Call customer services had to file a complaint with the create a ticket didn't receive a respond until 5 days later... But even worse is that they charge $27 for fuel even though i returned the vehicle with the tank full. Who in their right mind would be driving a vehicle in New York City with an enty fuel tank in order to return it entry. This company does not care for their costumes. Which there was a minus star to give it to them stay away at the end you don't Payless you will pay more for a bad product.

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