written by RubiBlair on 23/03/2016
Only of any use if you don't have to claim. Refused any claim for out of pocket expenses caused by flight cancellation due to French air traffic control strike. Since the same happened to us last year and we'd had a battle with Ryanair insurance we decided to take out better cover. Ryanair did pay out our expenses in full after lots of squirming. Flexicover have refused point blank to consider our claim. Nor will they refund our premium for their completely useless travel insurance.
What is the point of travel insurance which doesn't cover anything you are likely to claim for. Even the health care aspect is covered by reciprocal EU agreement.
They pester you nonstop by email. If you need to talk to anyone he is likely to have a broad Asian accent and will fire meaningless words at you until you'd rather watch paint dry.
Shonky practice all round. We feel we were missold insurance. Ryanair cover is half the price and yet we managed to win the battle with their insurance last year.