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★☆☆☆☆

“Overpriced and poor service”

written by 345Wright on 18/03/2016

As an IT Contractor I have used Simply Business to provide my liability insurance for the last 3 years. Initially I was happy but their price has jumped up at each renewal and I found that a friend was getting the same service from another provider at a fraction of the cost. When my renewal came around this year (with a big jump in price yet again) I tried to follow the process they described to cancel the automatic renewal. This process failed and left me completely unable cancel or see any details on the renewal. In the end I had to have 4 separate phone calls with them including them calling me and then putting me on hold for 15 minutes before I could cancel. I have now bought the same insurance for less than half the price with another provider. I would definitely avoid Simply business in the future.

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