written by keLeach301 on 08/03/2016
No use complaint to M@S about the standard of flowers delivered on their behal
Mother's Day Bouget described as large stunning
They were neither and also fling
I went into M&S to complain and they blamed the flower company
I said M&S took my daughters money and told them to sort it as I had wasted so much time telephoning customer service
For my efforts they are. Sending me ad a gesture of goodwill a £10 e voucher
It is not good enough
So many complaints about the standard of flowers and M&S don't want to know
I will be writing to their head office
DO NOT GET M&S to Deliver fFLOWERS unless you want a dried flower arrangement
I Don't want to give them any stars