Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

3900219

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Took payment without completing work, awful customer...”

written by BrendaMcDougall251 on 02/03/2016

Dekra coordinated an appointment directly with a dealer to inspect a van I was interested in. I was not made aware of the exact time of the inspection, but got a call on the day saying the inspection had been aborted, that I would charged the full amount and they would charge again to rebook. There was a dispute between the dealer and Dekra as to the exact time, but I was not given the opportunity to contact the dealer to resolve it before the inspection was aborted. Now they are both blaming each other, I'm without an inspection and £155 worse off.

Was this review helpful? 0 0