written by auosslkr on 02/03/2016
The support guys are quick to respond via the chat facility and usually solve problems fairly quickly. However, I've suffered 2 hacks during my time with Dataflame where all six of my Wordpress webistes were compromised. Dataflame deny any breach of their servers and suggested to me that my 'plugins weren't up to date'. Each website was running a different theme with 14 character passwords (letters, numbers and symbols) and all went down simultaneously. I'm willing to entertain any theories that might explain this but my view is that their security isn't that great.