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★★★★★
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“Awesome customer service!”

written by JaxonRussoItalian1970 on 28/02/2016

I ordered a Fitbit Charger HE for my wife. I ordered the new Tiel color because she likes that color - but I was wrong! But she said it was fine even though it wasn't black like she wanted. Later we found the time was wrong. After trying every fix we could find online I called Fitbit's customer service and they said "no problem -we'll just send you a new one". I ended up telling them the wrong size and the small wouldn't fit my wife so I called customer service again and they once again said "no problem". They're letting me exchange it AND they let me get the black color too. A+ for customer service!

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