written by dani_cali on 25/02/2016
Purchased an oak finish coffee table from JTF Wholesale online - Sienna model for £29.99.
In less than two weeks, the surface was ruined - simply by putting warm dinner plates on it.
I contacted the sales team, and they asked me to send them pictures of what the stains looked like (dark water stains, even though I hadn't split anything on it).
I emailed them photos, and next day they replied that they would do nothing for me. Not even exchange my item. Tried to blame me for what is just a piece of &&&& piece of furniture.
I've had lots of wood furniture in my lifetime, and NEVER have I had this happen.
This is their own bad product, and they wont own up to it.
Disgusting and pathetic
Not to mention most staff in the stores are absolutely miserable, so one can conclude that this is a horrible company with horrible management and staff