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“Horrible refund policy!!!”

written by 478Chase on 25/02/2016

I bought my young sister many clothes for Christmas and unfortunately shortly after this she died unexpectedly. She never got chance to wear the clothes and the tags were still on but the gift receipt was thrown away because she was planning on keeping the clothes. I went to the store figuring given the situation and that the tags were still on the clothing they would refund me, but it turns out they will do nothing without a receipt. They were heartless and could have cared less that my sister died and that is why I was returning the clothes! They were completely insulting and said the best they could do was give me $30 for an in store exchange and the manager told me I was at least getting something for them! Horrible company with no compassion or understanding!

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