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“ will not refund my payment”

Written on: 24/02/2016

I hired a satnav from to use while on a trip to the USA. I received confirmation of my order and £39.99 was charged to my credit card. When the unit arrived it was impossible to use because the windscreen mount was perished. I informed of the problem and requested a refund of the payment as the unit was faulty. I returned the unit by first class signed for delivery as requested at a cost of £8.55 and asked for repayment of the hire charge and postage.
I have had no acknowledgement of my emails or letter and no refund.
I would not recommend using this online company.

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