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“I was to be charged £3 for downloading a ringtone to...”

Written on: 30/09/2010

I was to be charged £3 for downloading a ringtone to my phone last week. Instead, I was charged £7.50. I was told by Orange to ring them and get a refund. The lady I spoke to in the Phillipines was very rude and put the phone down on me. She could only give refund of £4.50 if I gave her credit card/debit card details over the phone. When I refused she put the phone down.

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