written by notblownaway on 18/02/2016
Wheelies are very good at outbound calls.
Where they're not so good is:
- telling you how much your claim is worth so that you can process it
- stocking bikes that enable you to make a like-for-like replacement (no, we're not talking anything out of mainstream)
- delivering to the right address
- delivering on the day you're going to be at home (long discussion about delivering on a day that you're NOT going to be there and calling the courier to arrange a different delivery day. Errrrr, why???)
- building the bike to a useable standard (lots of asking your measurements, and then the bike comes and it's made for someone a foot taller than you, who wants the saddle on sideways).
Lovely people though.