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“High Quality Triple Glazed Windows, Great Customer...”

written by smithb1987 on 17/02/2016

I had 10 triple glazed windows and triple glazed French doors installed on the 25/26th of January.

Fitters came early on both mornings and worked throughout the day without any breaks. Both fitters were very friendly and said they had been in the business for nearly 20 years.

As was expected with a relatively large job there were a few issues, some of which were fixed on the same day of the installation and the rest on the two subsequent visits.

Throughout the time of getting the windows installed and reporting issues to getting them fixed the customer service was very good. I just had to call, text or email their customer service department who organised someone to come out to look at the issues in a quick turnaround.

Now that everything is sorted, the house is much warmer and very quiet (we live near a train station). There is also a 15 year guarantee which adds that bit of peace of mind.

I would definitely recommend Advanced Group from the sales to the aftercare they have been great.