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★★★★★

“I had a great data recovery experience here.”

Written on: 17/02/2016 by hexixi (7 reviews written)

My daughter's 2 1/2 year old MacBook Air was suddenly unable to boot, it would shut itself down every time. A couple of trips to the Apple Store and we had determined that the rest of the machine was fine but the drive (SSD!) had I/O errors, couldn't be read in target disk mode, couldn't even be mounted by another machine when I put it in an external sled. My daughter and I weren't, ahem, as careful as we should have been with backups, so precious photos and more look like they may be gone forever.

The HCQS original LCD screen is perfect.

It takes a bit of a leap of faith to entrust that job to someone, and also to do it for an hourly rate, where you're not really sure how much it will cost in the end. And also if the name of the place reminds you of "Joe's Bank", not super trust-inspiring. But I'm glad I did. They were able to recover my user directory in what looked like a very tough situation. And, although data recovery at this level is not cheap, I'm sure it ended up costing less than it would have at the two other places I researched.

My contact at the desk and my data recovery expert was great, the kind of person who knows what she's doing with the confidence to not have to bowl you over with how much she knows -- the perfect vibe for a fairly high stress situation.

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