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★☆☆☆☆

“Couldn't understand a basic question”

written by IndiaPeck262 on 17/02/2016

I asked one of the glum assistants if IKEA (Wembley) had a certain sized picture frame in the range we were standing in front of (as the measurement I needed wasn't there), but she bit back with, "WHAT DO YOU MEAN 'IN THIS RANGE'?" I had to tap on the name of the frame so she could understand!!!!!
I couldn't believe someone who isn't a child couldn't understand a very, very simple question. Even my cat could do better!
Very poor customer service at this branch in particular. Extremely unhelpful and they really don't want to know.

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