written by 147Drew on 09/02/2016
We had a washing machine flood, Select and Protect sent a man down to check and we got the ok to get a quote. That also was agreed and we did not know that Select and Protect paid the company in advance even though they were not doing all the work . The flooring company did not do as contract then vanished leaving work not complete! We had to pay to have it finished and put up with the damage they had caused to furniture etc.. I would have expected the to pay the flooring company AFTER THE WORK HAD BEEN COMPLETED. and to let us know of the payment, after all we are the CUSTOMER..