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Written on: 05/02/2016 by jonmacojoyce (1 review written)

They do not deliver on time, want to add extra costs, no customer service, rude, just an organisation that doesn't not care about their customers. They will not refund! I tried to buy a Miele washing machine from them and it took 5 weeks to deliver and they charged £100 extra for it to be lifted up the stairs to my apartment. On arrival the machine was not operational and I asked the courier to take it back. They refused and also refused to take responsibility and take it back also.  It's simple you have been warned!! I have reported them to Miele and they are investigating this terrible Arredatutto organisation. They won't tell me who own this or who are the Directors which is also very strange? This is the worst and biggest nightmare I have ever had trying to purchase something from a company. I paid them £1600 for a Miele washing machine and they really messed me around big time for 5 weeks of my life while I was recovering from serious abdominal surgery!! I cannot express in words how bad Arredatutto are!! They refuse to take back the faulty machine!!! And now I have to pay Miele to come and repair it. However, what a contrast it was dealing with the German company Miele and the English as opposed to dealing with the Italian corrupt Arredatutto. Seriously and sincerely beware of this company!!!! ATTENTION!!!!!

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