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★☆☆☆☆

“Refuse to process my order”

written by 283Larkin on 03/02/2016

This company select their customers. I ordered varifocals and was refused because I cant produce PD. Whilst on their website it is clearly states that they WILL make one using average PD,
After few emails, I asked them to just refund me since they seems to refuse helping me.
After that they hide behind Opticians Council regulations.

I have paid this in advance in FULL! I have provide the copy of my prescriptions.
They still refuse to help me.

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