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Review Number	383432
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“This is an OK retailer if your product arrives and is...”

written by on 24/04/2010

This is an OK retailer if your product arrives and is perfect. My HannsG Monitor arrived faulty and even though I followed the required and convoluted "returns process" (which includes contacting the manufacturer to get a "Dead on Arrival" reference!) I wasn't provided the RMA code I needed to return the monitor for a replacement. I'm now having to progress as a dispute through my Credit Card company as this company now fails to respond to (email) queries. This is all really very poor service, especially as I paid ~£30 for their "pre-delivery inspection" service. I suggest that you avoid this retailer!

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“This is an OK retailer if your product arrives and is...”