written by RichardGNudi on 13/01/2016
Back in October 2015 I booked a round trip flight for my wife and I from Atlanta to Miami. This was inconjunction with a cruise we booked. Frontier moved that return from Miami to Atlanta back 20 minutes from 11:50 AM to 11:30 AM. Makes it almost impossible to make the flight when the ship docks at 8 AM. When I called Frontier back in November they only offered to credit me my total flight costs and suggested I book with another airline.Ii explained that I booked with Frontier because of the cheap price. Now today 1-13-16, I called Frontier about my concern of the tight timing. Frontier said if I changed my return flight to the next day it would be a $99/person change fee. Also a cost cost of a hotel room for the night. I find this business practice by Frontier very unfriendly. During my tenor in the business world I traveled extensively by air and never had a uncooperative airline as Frontier. After discussing this situation with my wife we decided to make this make with Frontier, but never, never, never again will we fly Frontier. I will let all our traveling friends about Frontier.