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★★★☆☆

“Could do better”

Written on: 05/01/2016 by 203Cooley (1 review written)

We discussed concerns with the rep and surveyor that if our house did not have any window lintels RG would put them in at our cost. When the day of fitting came and the old windows were taken out and there was no evidence of a lintel. The workmen said it must be higher up in the wall and were not willing to do anything about putting in any lintels. They wanted to get the new windows in asap without any extra work. We mentioned this to the manager but again he was not interested in anything we had to say. Also, the workmen would not leave the property until we paid them in full. We have had another issue with the work but RG have not been willing to rectify the problem.

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