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★★★★★

“No problems for me! (Use common sense to avoid drama!)”

written by tuvida2006 on 01/01/2016

I wish more Megabus users would write reviews on here, because I used it for the first time this week and was super nervous by all of the negative reviews I had read online.
That being said, users need to be 100% prepared for their trips by double checking their booking date(s) and by reading all of the information about tickets, pick-up and drop-off times, etc. I personally had no issues, but there was at least one person on each of my departure trips who had accidentally booked a ticket for the wrong date and couldn't purchase another one, due to Megabus' policy.
Don't wait until the last minute to reserve your tickets, either, b/c they might be sold out. I purchased my round trip tickets from Indy - Chicago about 4-5 days in advance; they were sold out for my designated times about 2 days before the trip.
Like I said, I had no problems. I made sure to get to the designated departure points in plenty of time. (In Indy, we met at City Market downtown, and in Chicago, we met on a bridge between 2 streets.) The buses were literally on time for both trips, we had zero traffic problems, and the buses were clean.
There is a driver and an assistant that will help you load your luggage into the outside bus compartment, if you bring any. I recommend bringing only a small bag, if possible, because there aren't any compartments inside for storage; you have to stow it under your feet, taking up your legroom.
Most other customers were very courteous and quiet, but my only minor complaint is about some other customers who were rude to me for boarding before they did. They were standing in line to load their luggage and I had no luggage to load, so I was entitled to board the bus before them. Why should I wait in a useless line?
Overall, I had a very enjoyable time and absolutely recommend this service!
Like I said, use common sense and be courteous to others.

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