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Written on: 30/12/2015

I ordered a pair of trainers for me and three days after placing the order I got an email from customer services saying my order was cancelled. Nothing else. Not even the reason why it was cancelled.

After contacting them, I was told the order was cancelled due to stock unavailability and no money would be taken from my account. As a goodwill gesture, they sent me 10% off.

I have not come across such poor service, especially from a 'reputable' name as RN.

Highly appalled that customer service can be this bad.

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