written by weefiona65 on 29/12/2015
I registered two PPI complaints with this company two years ago.it has been a catalogue of disasters with list forms,constant phone calls,forms with manager-10 weeks at some point. Was now told today that one of the firms they were complaining against they now no longer even tried to claim back money from as they were too hard! Two years later I have been told that I could always get another company to try. Absolutely furious- do not use this company. My complaint has now been passed to customer services and I should hear within eight weeks! I guess their complaints dept is very busy.