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★☆☆☆☆

“We were burgled whilst we were away on holiday. The...”

Written on: 30/06/2009

Good Points
none

Bad Points
terrible service, no communication, long waiting times on the phone, months to settle claims......

General Comments
We were burgled whilst we were away on holiday. The claims service was appalling, we needed our garage door repaired/boarded up but they didn't send the fax to the repairers until 3 days later.

Several times we have had to wait over 40 minutes on the phone to speak to someone.

They are abysmal stay well away and spend a few quid more getting a service that counts when you need it!!

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