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★★★★★

“Heath Large 2 Seater”

Written on: 14/12/2015 by Carolinet476 (1 review written)

We've been thinking for a while about purchasing a new sofa and finally made the decision to go for it. After a lot of looking around we settled on the Heath Large 2 Seater sofa.
We went into the store to sort everything out, and the gentleman who dealt with us was absolutely brilliant. He talked us through everything, advised that it would need plumping every so often, gave us the pros and cons of the different seat fillings, even advised us of the best feet to get on our flooring. He spent a couple of hours with us explaining every single detail and answering all our questions.

I've also just had a call from the finance team to confirm that our credit application has been made, and the credit company has also approved an extension on what we asked for if we wished to purchase anything else. Now normally at this point you'd get the called pressuring you to get on the website and start browsing to let her know what else we wanted. Nope. Not in this case. She just said with my approval, she'll send me an email with her contact details, and if there was anything else we wished to purchase, just let her know via phone or email.

Up to know I'm extremely pleased with the service we've received, and can't wait to take delivery of our new sofa!

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